FAQ

1. Q: Are you trading company or manufacturer?

A: We are manufacturer, and all of our products are factory direct.

2. Q: How can I choose the suitable one?

A: We are a factory digging into the field of cooling product for more than 45 years. I guess we can recommend suitable products to you, according to your market situation and your requirements. Please feel free to contact us.

3. Q: What is the raw material of your products?

A: As general, the raw material include ABS, PP, AS, Copper, Aliminum, Stainless Steel and so on.

4. Q: Can we put our own logo on the machine?

A:Yes, both OEM and customized are acceptable.

5. Q: Does your price is competitive?

A: Yes, we are the factory with full of manufacturing experience. Of course, we can meet your needs of both good quality and competitive price.

6. Q: What is your delivery time?

A: Generally, it is 35 days after receiving formal PO. It also depends on your quantity and product complexity. If you want to know the specific time based on a certain quantity, please feel free to contact us.

7. Q: What is the term of payment?

A: Generally, T/T or L/C. 

8. Q: What is the warranty?

A: 1 year.

9. Q: What should I do if machine problem comes?

A: We have our own after-sales engineers with rich experience. Just turn to us, we can help you!

Contact Us

If you have any questions please contact us,we will reply to you as soon as possible.

Zhongshan Donlim Weili Electrical Appliances Co.,Ltd.

No.1 Dongwei Road, Fusha Industrial Park, Fusha Town, Zhongshan City, Guangdong Province, China

86-0760-22507107

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